Miss La Motte ships worldwide via registered international mail or expedited mail services. You will receive tracking information for your parcel via email; and items can be expected to arrive within 10-21 business days (registered international mail) or 5-10 business days (expedited mail services) from date of shipping. Items are ready to be shipped within 1-2 business days - or when funds have cleared.

Please note that shipping costs excludes customs duties and taxes that may be levied by your country. Packages will be labelled accordingly as merchant goods/products.

Shipping Packages are listed according to skein weight - please ensure that you select the correct Shipping Package for your order when placing an order. Failure to do so may result in the cancellation of your order. Regrettably, separate orders may not be combined in one package due to weight restrictions.

Should you desire an item to be shipped more swiftly, an arrangement can be facilitated via courier. Please note that this will incur additional shipping charges for your account (delivery in this case may occur within 2-5 business days, depending on your country of origin and choice of service).

Regrettably, Miss La Motte cannot accept responsibility for packages that are damaged or lost during shipping/transit; and regrettably does not offer exchanges/returns on international orders. If you have any queries regarding your shipment, please do not hesitate to contact us.